Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, please email us at BeHappy@PrideAndGroom.Pet and include the reason why you prefer to return your item. Our customer care team will provide a response within 72 hours.
REFUNDS (if applicable)
Once your return email is received by our customer care team, we will-will also notify you regarding your refund and timing (which will depend on your original payment method).
LATE OR MISSING REFUNDS (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at BeHappy@PrideAndGroom.Pet.
EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at BeHappy@PrideAndGroom.Pet and send your item to 3201 SW 42nd Street Fort Lauderdale Florida US 33312.
Be Happy Customer Care: 954.525.1133
3201 SW 42nd Street, Fort Lauderdale, Florida US 33312